Privacy Policy

Effective Date: 09/09/2024

Lakzone Venture ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services, visit our website, or interact with us.

1. INFORMATION WE COLLECT

1.1 Personal Information: We may collect personal information that you provide to us directly, such as:

Contact Information: Name, email address, phone number, and mailing address.

Booking Details: Information related to your travel bookings, including dates, destinations, and preferences.

Payment Information: Credit card details or other payment methods (processed through secure payment gateways).

1.2 Usage Data: We may collect information about how you use our website and services, including:

IP Address: Your IP address when you access our website.

Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance your user experience.

1.3 Third-Party Data: We may receive information from third parties such as travel partners, payment processors, and marketing services.

2. HOW WE USE YOUR INFORMATION

2.1 Service Delivery: We use your personal information to process bookings, provide customer support, and fulfill your travel requests.

2.2 Communication: We may use your contact information to send you updates, promotional offers, and newsletters related to our services. You can opt-out of receiving marketing communications at any time.

2.3 Personalization: We may use your information to personalize your experience and recommend relevant products and services based on your preferences and previous interactions.

2.4 Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. HOW WE PROTECT YOUR INFORMATION

3.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

3.2 Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

3.3 Data Access: Access to your personal information is restricted to authorized personnel who need it to perform their duties.

4. SHARING YOUR INFORMATION

4.1 Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as travel partners, payment processors, and marketing services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

4.2 Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests and legal processes, or protect the rights, property, and safety of Lakzone Venture and its users.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

5. YOUR RIGHTS

5.1 Access and Correction: You have the right to access, update, or correct your personal information that we hold. You can make requests by contacting us using the details provided below.

5.2 Data Protection Rights: Depending on your location, you may have additional rights under applicable data protection laws, such as the right to request the deletion of your data or object to certain processing activities.

5.3 Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with an updated effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.

9. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Lakzone Venture

Bappathiyoda, Agatti, Lakshadweep

919497774774

email@lakzoneventure.com